
Frequently Asked Questions
What does Furora sell?
We currently offer a portable dog water bottle, an absorbent drying coat for after baths and walks, and a 3-in-1 steam grooming brush — three simple products for everyday dog care.
Is the grooming brush safe for my dog?
It's designed for gentle, everyday brushing and steam grooming. Introduce any new grooming tool gradually and stop if your dog seems uncomfortable. It's not a substitute for veterinary care or advice.
How long does delivery take?
8 - 11 days . We deliver across South Africa with tracked shipping, and you'll get tracking details as soon as your order ships.
What is your refund policy?
If you aren't happy with your order, you can request a refund within 3 days of receiving it. Please contact us within this period to start the refund process.